Returns

Please note our dresses are vintage dresses and there are chances that there could be minor defects in the pieces. Any major damage will be noted on the listing.

Full priced items are able to be returned in 14 days from your delivery date for a credit note.

Credit notes at valid for 3 years and will be kept under your customer account.

Sale items are considered final sale.

To submit a return, Select the order you'd like to return and click 'request return'. This is once you have logged into your customer account.

You will receive an email when your return is approved, provided it meets our returns policy requirements. Once approved, please mail your return to:

The Revival Store
46 Buna Street
Chermside QLD

We always recommend sending your return with registered post or postal insurance. We will not hold any responsibility for missing parcels.

Postage

We offer standard shipping on all orders within Australia.

Standard Shipping (up to 6 business days) $15.40 flat rate

We recommend sending to a business or PO Box if your home address will be unattended during the day. Our parcels require a signature on delivery and if nobody is there to sign for it, it will be held at your local Australia Post for collection. 

In the rare event that your parcel is deemed lost or missing. Then after an investigation through Australia Post has been carried out you will be entitled to a credit note which is valid for 3 years. We are unfortunately not able to offer refunds on lost orders.

If your order is returned to us for any reason you will be issued an automatic credit note, minus the full cost of shipping and return to sender fees.